Warranty

Halgan offers a 7-year warranty on our tanks (extended to 10 years if you sign up on a contract with our servicing and liquid waste division). Please fill out the forms below for both the warranty and also the option to sign up for Halgan Liquid Waste to service your grease trap – we’ll also take care of reporting for your pump outs so you comply with all environmental, council and water authority obligations.

Conditions of Warranty

Halgan Pty Ltd warrants that all Halgan products are free from defects. Any apparent fault will be rectified free of charge by Halgan Pty Ltd or by any of Halgan’s authorised agents within appropriate time limits herein set out provided that

  • The customer has activated the warranty by returning this form to Halgan
  • All costs of installation, cartage, freight, travelling expenses and insurance are paid for by the claimant
  • Halgan Pty Ltd and its authorised dealers will not be liable for any consequential loss or damage whatsoever or howsoever arisen
  • The product, in this case, is precision equipment that has not been misused, adjusted or serviced by any person other than a service dealer authorised by Halgan Pty Ltd
  • The equipment has been installed correctly and is used in accordance with the Halgan Pty Ltd specifications issued with the product
  • Nothing in these conditions of warranty shall be deemed to restrict any warranty required to be given under the Trade Practices Act (Commonwealth) or any consumer legislation of any State of Australia
  • The customer can provide proof of purchase

12 Month Warranty

  • Full warranty on mechanical and electrical components. Electronic circuitry issued with a letter of acceptance from Electrical Supply Authority

7 Year Warranty

  • Full warranty on polyethylene and stainless steel tanks.
  • Warranty Exclusions
  • Normal user adjustments or customers instruction on the product’s operation
  • Products purchased overseas / interstate – not designed or approved in the installed area
  • Normal user adjustments or customer instruction on the product’s operation
  • Abnormal product performance caused by any ancillary equipment, interference or other external factors
  • Cleaning of the product and filters
  • Any mileage or travelling charges outside the service dealer’s normal service area

TO DOWNLOAD WARRANTY FORM AND EMAIL

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Please fill the following Warranty form